CollisionCast

The State of Calibrations in Auto Glass

Thomas Patterson of Glass Doctor joins CollisionCast to discuss how new technology in the auto glass segment of collision repair is affecting the industry and what the challenges are that owners are facing.

The Importance of Looking to the Next Generation

Industry expert Chris Maimone re-joins CollisionCast to discuss how shop owners can get involved in recruiting the next generation of techs and why that's more vital than ever.

Talking Culture, Core Values and Collision Repair

Owner Nick Edwards and Culture Ambassador Megan Bridinger from Car Center join CollisionCast to discuss how they've established their organization's culture through core values guiding how they do business and how other owners can do the same.

Establishing a Standard of Quality Through Training

Industry expert Chris Maimone rejoins CollisionCast to talk quality assurance classes that can help set a standard of expectations for shop quality.

Wowing Customers with Delivery

Industry expert Chris Maimone returns to CollisionCast to walk through the final step of the repair process: the delivery. Chris explains how to create a "wow factor" for customers that results in stronger CSIs and a better experience overall.

The Final Checklist

Chris Maimone is back to take a thorough look at his final inspection checklist. This is a list of items that need to be checked before handing the keys back to the customer, and they don't always relate directly to the repairs done.  

Why Inspection Checklists Matter

FenderBender Editor Steve Bauer and process expert Chris Maimone discuss why an inspection checklist should be a must-have tool used by techs throughout a car's repair process. 

The Benefits of Glue Pull Repair

FenderBender Editor Steve Bauer and Chris White of Keco Body Repair Products discuss the potential benefits of glue pull repair systems for body shop owners.

The Importance of Measuring an ADAS Vehicle

FenderBender Editor Steve Bauer and Spanesi's Tim Morgan chat about the importance of ensuring an ADAS-equipped vehicle is measured properly before the repair process starts. 

I-Car’s New Tech Education Center

Senior Digital Editor Noah Brown chats with I-Car's Jeff Peevy about the company's new state-of-the-art tech training center in Chicago, and what it means for the future of tech education for the industry.