Episodes

Tuesday Mar 02, 2021
Tuesday Mar 02, 2021
Kurtis Barks, owner of Complete Auto Body and Repair, a winner of a FenderBender 2021 Best Workplaces award, discusses how his employees supported each other as his shops pivoted to make it through the COVID-19 pandemic.

Tuesday Feb 23, 2021
Tuesday Feb 23, 2021
Alex Kuang, owner of Redwood City Auto Body in Redwood City, Calif., details how his I-CAR gold status shop got started calibrating advanced driver-assistance systems, the investments needed, and why he decided to take the plunge.

Friday Feb 19, 2021
Friday Feb 19, 2021
Collision repair shop marketing expert Megan Williams breaks down geofencing, a marketing tactic that allows you to target potential customers after they enter places like insurance offices, or even other body shops.

Thursday Feb 18, 2021
Thursday Feb 18, 2021
Collision repair shop marketing expert Megan Williams breaks down geofencing, a marketing tactic that allows you to target potential customers after they enter places like insurance offices, or even other body shops.

Tuesday Feb 09, 2021
Tuesday Feb 09, 2021
DJ Mitchell, vice president of MITCHCO Collision Repair, which he operates with his father, Dave Mitchell, discusses selecting shops for acquisition and how to bring new shops into the fold.

Thursday Feb 04, 2021
Thursday Feb 04, 2021
Roxi Bahar Hewertson is a consultant, business expert and author of books like "Hire Right, Fire Right: A Leader’s Guide to Finding and Keeping Your Best People." She spoke about how to set up employees for success at the hire, as well as how operators and managers can be thorough and respectful when it's time to let somebody go.

Tuesday Jan 26, 2021
Tuesday Jan 26, 2021
Tiffany Menefee, president of Pronto Body Shop in El Paso, Texas, talks with FenderBender about her latest column regarding rental reimbursement from insurance agencies, and how shops can help their insurance adjuster help them.

Thursday Jan 21, 2021
Thursday Jan 21, 2021
In this episode of marketing expert Megan Williams' monthly podcast, she breaks down some of the dos and don'ts of altering your marketing plan. From trackable ads to when it's time for a clean break from a poor reputation, Williams offers actionable advice on switching up your shop's marketing.

Wednesday Jan 13, 2021
Wednesday Jan 13, 2021
FenderBender's graphic designer, Fue Vang, and associate editor, Mike Munzenrider, discuss the magazine's new look and upcoming stories for 2021.

Tuesday Jan 05, 2021
Tuesday Jan 05, 2021
Travis Mann, damage analysis expert at db Orlando Collision Center, discusses how creating repair plans can improve cycle times and help your shop achieve better results.