Episodes
Tuesday Mar 01, 2022
Tuesday Mar 01, 2022
FenderBender editor Steve Bauer and Jim Mudgett of Maryland Collision Center discuss some of the strategies he's implemented that helped his business be named as a winner in FenderBender's 2022 Best Places to Work Awards.
Thursday Feb 24, 2022
Thursday Feb 24, 2022
Using the base of asTech's scan tools and Mitchell's cloud-based software, collision shops will be able to access necessary documents and other procedures in a more efficient way.
Wednesday Feb 16, 2022
Wednesday Feb 16, 2022
In part two of this podcast, FenderBender Editor Steve Bauer and industry expert Chris Maimone continue their discussion regarding the importance of quality control and customer service
Wednesday Feb 09, 2022
Wednesday Feb 09, 2022
FenderBender Editor Steve Bauer is joined by former shop owner and current motiviational speaker Chris Maimone to discuss strategies he's learned over the years to ensure world-class customer service and quality control in every department of your business.
Tuesday Feb 01, 2022
Tuesday Feb 01, 2022
Staff writer Paul Hodowanic is joined by Nick Oberle, Application Engineer Specialist at 3M, to discuss what dust extraction is, why shops aren't prioritzing it like they should and the hidden benefits that come with it.
Tuesday Jan 25, 2022
Tuesday Jan 25, 2022
Megan Williams with 3PMarketing discusses some of the latest trends in digital marketing to help you increase your bottom line.
Tuesday Jan 18, 2022
Tuesday Jan 18, 2022
In a crossover episode with FenderBender's sister publication, Ratchet+Wrench, Editorial Director Anna Zeck caught up with Shop Fix Academy Founder and Ratchet+Wrench columnist Aaron Stokes to discuss hiring and recruiting. Zeck and Stokes discuss how shops should present themselves, how to act as your best self and how that affects your ability to get the best team members. Stokes identifies what you could be doing wrong and how to fix it.
Tuesday Jan 11, 2022
Tuesday Jan 11, 2022
In part two of our Best of 2021 series, the episode contains snippets from some of the top shows of the year. First, Mike Anderson, one of the most respected and knowledgeable figures in the industry, discusses what his top wishes for the industry are heading into 2022. Second, FenderBender columnist Kevin Rains discusses how to beat burnout, a timely topic considering many of the struggles of the last year. Finally, Jason Hope, President of Business Development and Strategic Projects at the Boyd Group, discusses the Boyd Group's expansion strategy and what they look for in shops.
Tuesday Jan 04, 2022
Tuesday Jan 04, 2022
This week's episode contains snippets of some of our best and most listened to interviews of the year. The conversation begins with Dustin Caldwell, owner of Old Dominion Collision. Caldwell discusses the decision behind his business becoming a Tesla Approved Body Shop, as well as the investment and how Tesla's certification program differs from others. Then, longtime guest of the show DJ Mitchell joins to discuss how to select shops for acquisitions and how to bring them into the fold. Finally, Travis Mann, damage analysis expert at db Orlando Collision Center, discusses how creating repair plans can improve cycle times and help your shop achieve better results.
Tuesday Dec 28, 2021
Tuesday Dec 28, 2021
Staff Writer Paul Hodowanic chats with FenderBender board member Louie Sharp about his battles with PTSD and childhood trauma as the two embark on a larger discussion about mental health among shop owners. Thought to be one of the most stressful last two years for business owners in modern history, the discussion yields plenty of strategies shop owners can use in their own lives to ensure their mental health is strong.