CollisionCast

Kevin Rains, a FenderBender columnist, Cincinnati shop operator and collision industry consultant, offers a sneak peek into two sessions he’ll be leading at the FenderBender Management Conference Sept. 19–21 near Chicago. Both topics are areas of expertise for Rains, and areas in which he is always striving to improve: social media marketing and leadership. Hear what social media strategies stick for shops today, as well as what makes leaders effective.  

A common gripe in the collision industry is that insurance companies are difficult to deal with. Wayne Griffin, a former quality assurance reinspector for Safeco, discusses how he plans to manage DRP relationships as the new director of operations for Walker’s Collision Repair, and how both sides can work together to improve relations overall.

Roughly one year after the aluminum-bodied 2015 Ford F-150 hit the streets, the collision repair industry is still scrambling to become aluminum ready. Aaron Clark, vice president of technical compliance for Assured Performance Network, describes the industry’s status and what shops need to do to prepare for the future of vehicle design.

From insurer relations to OEM transparency to workflow management, FenderBender columnist Mike Anderson, owner of CollisionsAdvice.com, discusses a number of key issues plaguing the collision repair industry—and the solutions he thinks should take place this year.