Episodes

Tuesday Mar 01, 2016
Tuesday Mar 01, 2016
A common gripe in the collision industry is that insurance companies are difficult to deal with. Wayne Griffin, a former quality assurance reinspector for Safeco, discusses how he plans to manage DRP relationships as the new director of operations for Walker’s Collision Repair, and how both sides can work together to improve relations overall.

Friday Jan 29, 2016
Friday Jan 29, 2016
Roughly one year after the aluminum-bodied 2015 Ford F-150 hit the streets, the collision repair industry is still scrambling to become aluminum ready. Aaron Clark, vice president of technical compliance for Assured Performance Network, describes the industry’s status and what shops need to do to prepare for the future of vehicle design.

Thursday Dec 10, 2015
Thursday Dec 10, 2015
From insurer relations to OEM transparency to workflow management, FenderBender columnist Mike Anderson, owner of CollisionsAdvice.com, discusses a number of key issues plaguing the collision repair industry—and the solutions he thinks should take place this year.







