CollisionCast

Adapt: Preparing Your Shop for Hybrids/EVs

Craig Van Batenburg, founder and CEO of the Automotive Career Development Center, has been coaching shops on how to prepare for the wave of hybrids and electric vehicles hitting the U.S. market. In this episode, Van Batenburg covers the training, knowledge and safety items needed to properly repair hybrids and electric vehicles in collision repair shops.

Disrupt: Build a Brand Your Team Believes In

Kevin Taylor is a millennial shop owner who, since the day he opened his shop doors, has had a vision for his shop's brand. Funny enough, Taylor owns a Maaco shop, which inherently brings a certain "brand" along with it. So how did Taylor differentiate his shop? And, more importantly, how does he get his team to buy into his vision? He sat down with FenderBender to discuss just that.

Vision: Instilling a Positive Culture

In the first edition of FenderBender's Vision podcast, columnist Kevin Rains discusses how he found his core business and leadership philosophies—and what any shop operator can do to instill a positive culture in his or her business.

Adapt: Analyzing Mitchell’s Blockchain Solution

Mitchell’s Blockchain Solution markets itself as a secure solution for sharing data amongst those in the collision repair and insurance claims industries; but what does blockchain mean for your business? Jack Rozint, vice president of sales and service of the auto physical damage business unit for Mitchell International gives insight on what blockchain is and how it will impact shops in the future.

What the Recent Lawsuits Means for the Collision Industry

Doug Irish, Co-chair of the insurer-repairer relations committee for the collision industry conference and president and CEO of Accuracy Driven 4, discusses his take on the recent lawsuits involving body shops and insurers. 

The Choice to Consolidate

Brother and sister Kevin Rains and Kelli Rains Back made the decision last summer to take their independently owned facilities (at the time, Rains had two and Rains Back had one) and align with CARSTAR. Rains and Rains Back talk about what went into the decision and share tips for shop owners that may be struggling with a similar decision. 

How Advancing Vehicle Technology Will Affect Your Shop

FenderBender spoke with Assured Performance CEO Scott Biggs about how telematics technology will change collision repair shops' access to OEM information and the public's perception of OEM certifications.

Attracting Students to the Collision Repair Industry

Melissa Marscin, director of operations and administration for the Collision Repair Education Foundation, discusses what shop owners can do to help the collision industry technician shortage. 

Tips for Hiring Front Office Staff

Dave Ludwig, owner of Prestige Auto Body, outlines what resources and traits shop owners should look to when hiring front office staff. 

The Importance of Tracking KPIs

Adam Grant, owner of Xtreme Collision Center in Morrisville, Vt., discusses the importance of tracking KPIs and explains why every shop owner should be doing it.