CollisionCast

TAP: Solving the Tech Shortage via Apprenticeship

The tech shortage is impacting many trade industries, including the collision repair industry.
Eddie Hightower, the senior vice president of sustainability and social responsibility at Caliber Collision, shares how their Technician Apprentice Program (TAP) is making a difference in addressing the issue not only for their repair centers but also across the industry in the U.S.

Behind the Cost of Repairing EVs

If something is expensive to buy, it’s likely even more expensive to repair. This certainly applies to EVs.
Kevin FitzPatrick, the senior vice president of North America operations at Opus IVS, explains why this is the case and how quickly one should get certified to repair them.

A Preview of the WIN 2024 Conference

The Women's Industry Network provides great networking and connection opportunities for women in the mail-dominated collision repair industry.
WIN 2024 Conference Chair Blair Womble and member Kim Frasher talk about what attendees can expect at the conference, May 6-8 in Newport Beach, California.
For more information, check out the website at thewomensindustrynetwork.site-ym.com.
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Maintain Standards with Phone Call Audits: A Deeper Dive with Drew Bryant

The first impression of your business often starts with your phone call-handling process. In this episode, FenderBender Columnist Drew Bryant, owner of DB Orlando Collision Center, expands on his February column and talks about why it's essential to implement a call auditing process that is regularly reviewed by the administration against defined standards.
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CollisionCast: Are You Covered by Business Interruption Insurance?

Events out of your control can happen that will keep your shop closed, such as storms, fires, and more. You may be covered to repair your building and replace its contents, but how will you keep the business afloat if you are unable to operate?
David Willett, the chief underwriting officer at Spark Underwriters, shares how shop owners and operators leave themselves exposed to loss without this coverage.

Developing Dealership Relationships: A Deeper Dive with Drew Bryant

As new-car dealerships pull back from collision repair, are you developing relationships with local car dealers to ensure their customers come to you when they need your services?FenderBender Columnist Drew Bryant, owner of DB Orlando Collision Center, expands on his January column and talks about what makes for a relationship that’s beneficial to both the dealer and independent collision repair shop. Check out MORE CollisionCast episodes online here!

Bringing ADAS Calibrations In-House

Andy Tylka, owner and CEO of TAG Auto Group and Midwest ADAS, talks about how his ADAS calibration specialty centers give him the confidence the job was done correctly.
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Using AI to build better repair plans: Sponsored

 In this CollisionCast episode, Sam Poradish, director of automotive intelligence at asTech, talks about how AI can be used to increase quality and efficiency of collision repairs. With machine learning, the data gathered from millions of scans and hundreds of technicians can now be used to guide a technician down the appropriate repair path in mere seconds.
 

Light Bulb Moments in Paint Booths

Accudraft's Jeremy Winters rejoins CollisionCast to give some education on a topic of vital importance to any shop that paints cars: lighting.

Change Your Language, Change Your Thinking

FenderBender columnist Drew Bryant joins the show to expand on his May column about how referring to your employees as "team members" helps engender a culture of respect and accountability.