CollisionCast

How I Did it: Learning from Adversity

Ohio shop owner Kevin Rains speaks with FenderBender editorial director Anna Zeck about the lessons that shop operators can take away from occasional business struggles. 

MSO Podcast: Starting a New Venture

DJ Mitchell, regional director for Joe Hudson's Collision Centers and co-owner of MITCHCO Collision Repair, and Dave Mitchell, co-owner of MITCHCO Collision Repair, share insight into their new MSO.

Vision: Fulfilling Your Leadership Goals

Ryan Hillenbrand, owner of Urb's Garage and Collision Center, talks about how he increased the body shop's sales in a couple years, all by staying organized in his workflow processes and focusing on lean practices.

Adapt: Initiating an Inviting Environment

Kim Barks, owner of Complete Car & RV Repair, touches on how to become known in the community by teaching about car repairs. 

Disrupt: Creating Shop Floor Efficiency

Rodd Hallett, the director of operations for Herbers Autobody and Repair in Edmonton, Alberta, explains how his employer has developed a reputation for being extremely efficient with repair work. 

MSO Podcast: Fostering Healthy Competition

DJ Mitchell, regional director of Joe Hudson's Collision Centers, shares how an MSO leader can promote a team to push each other and want each other to succeed.

Disrupt: Overhaul of New Shop Location

Bryan Bass, manager for the Main Auto Body location in Albany, Ore., shares the process of moving production from one location to a new, bigger facility. 

How I Did It: Spurring Business Growth

Stan Medina, the owner of Certified Collision Works in Corpus Christi, Texas, and a veteran of 25 years in the collision repair industry, offers his tips for taking your business to the next level. 

Adapt: Attending CIC for the First Time

Chris Sterwerf, chief operations officer for Fairfield Auto & Truck Service, shares his first impression of the Collision Industry Conference and why he thinks shop operators can benefit from industry meetings.

How I Did It: Using Lean Processes Effectively

Ken Hunnell, the general manager of All Angles Collision Repair in Kansas, notes the ways in which utilizing lean philosophies in 2015 greatly improved his shops' cycle time.