CollisionCast

In this episode, Wendy Ott details how her shop, Auto Body Concepts, forged a community amongst its staff and went on to win FenderBender's Best Workplaces. 

Katie Inge, the 27-year-old owner of a Maaco Shop in Chesapeake, Va., talks about her lifetime in the collision repair industry, why young people should consider it for their career, and more.

In this special promotion from BOLT ON TECHNOLOGY, BOT Director of Education John Burkhauser surveys the contemporary training landscape and provides insight as to why you should train everyone on your staff (even if they leave). 

Kurtis Barks, owner of Complete Auto Body and Repair, a winner of a FenderBender 2021 Best Workplaces award, discusses how his employees supported each other as his shops pivoted to make it through the COVID-19 pandemic.

Alex Kuang, owner of Redwood City Auto Body in Redwood City, Calif., details how his I-CAR gold status shop got started calibrating advanced driver-assistance systems, the investments needed, and why he decided to take the plunge.

Collision repair shop marketing expert Megan Williams breaks down geofencing, a marketing tactic that allows you to target potential customers after they enter places like insurance offices, or even other body shops.

Collision repair shop marketing expert Megan Williams breaks down geofencing, a marketing tactic that allows you to target potential customers after they enter places like insurance offices, or even other body shops.

DJ Mitchell, vice president of MITCHCO Collision Repair, which he operates with his father, Dave Mitchell, discusses selecting shops for acquisition and how to bring new shops into the fold.

Roxi Bahar Hewertson is a consultant, business expert and author of books like "Hire Right, Fire Right: A Leader’s Guide to Finding and Keeping Your Best People." She spoke about how to set up employees for success at the hire, as well as how operators and managers can be thorough and respectful when it's time to let somebody go.

Tiffany Menefee, president of Pronto Body Shop in El Paso, Texas, talks with FenderBender about her latest column regarding rental reimbursement from insurance agencies, and how shops can help their insurance adjuster help them.