Episodes
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Monday Oct 12, 2020
Monday Oct 12, 2020
Ryan Isherwood, owner of CARSTAR Duncan (Isherwood) and CARSTAR Courtenay in British Columbia, Canada, discusses how sales projections from his first collision repair shop gave him a system to use at his next shop.

Wednesday Oct 07, 2020
Wednesday Oct 07, 2020
In this episode, FenderBender columnist and Director of Operations for Pride Collision Centers, Steve Morris, discusses the evolution of parts catalogs and their importance in the repair industry.

Monday Sep 28, 2020
Monday Sep 28, 2020
Hear from Ledge CEO Alex Woodie, a CPA by trade who specializes in work with collision repair shops, and other auto-related business, to help them get their finances in order.
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Tuesday Sep 22, 2020
Tuesday Sep 22, 2020
In this episode, DJ Mitchell, vice president and co-owner of MITCHCO, discusses the difficulties of running multiple shops during a pandemic and matching personality types.

Thursday Sep 17, 2020
Thursday Sep 17, 2020
In this episode of her monthly podcast, collision shop marketing expert Megan Williams explains what to do if you've never needed to market before and are looking to get started.

Thursday Sep 10, 2020
Thursday Sep 10, 2020
At 22, Noah Blair has worked on helicopters, cars, and his most recent endeavor—ADAS calibration systems. In this episode, learn where he got his start and how it led him to become one of the most impressive workers in the industry.

Wednesday Sep 02, 2020
Wednesday Sep 02, 2020
Texas shop owner Tiffany Menefee discusses how she's kept up her community connections during the COVID-19 pandemic and how operators who've never had to reach out to their community can get started.

Monday Aug 24, 2020
Monday Aug 24, 2020
In this episode of her monthly podcast, marketing expert Megan Williams discusses shop marketing during the COVID-19 pandemic, which boils down to having a message, and sticking to it.

Monday Aug 17, 2020
Monday Aug 17, 2020
MSO operator DJ Mitchell discusses what can go wrong when leaders avoid having the tough conversations at work. Mitchell knows, from experience, that it's best to address problems before they create new ones.

Monday Aug 10, 2020
Monday Aug 10, 2020
In this month's episode of From the Editors, editorial director Anna Zeck combs through the magazine's archives to find the best tips for how to overcome turnover on your team and bounce back stronger than ever. Learn more about the value of exit interviews, how to think strategically about your team, and why you need to consider your own role before starting the hiring process.