CollisionCast

Using the base of asTech's scan tools and Mitchell's cloud-based software, collision shops will be able to access necessary documents and other procedures in a more efficient way. 

In part two of this podcast, FenderBender Editor Steve Bauer and industry expert Chris Maimone continue their discussion regarding the importance of quality control and customer service

FenderBender Editor Steve Bauer is joined by former shop owner and current motiviational speaker Chris Maimone to discuss strategies he's learned over the years to ensure world-class customer service and quality control in every department of your business.

Staff writer Paul Hodowanic is joined by Nick Oberle, Application Engineer Specialist at 3M, to discuss what dust extraction is, why shops aren't prioritzing it like they should and the hidden benefits that come with it.  

Megan Williams with 3PMarketing discusses some of the latest trends in digital marketing to help you increase your bottom line.

In a crossover episode with FenderBender's sister publication, Ratchet+Wrench, Editorial Director Anna Zeck caught up with Shop Fix Academy Founder and Ratchet+Wrench columnist Aaron Stokes to discuss hiring and recruiting. Zeck and Stokes discuss how shops should present themselves, how to act as your best self and how that affects your ability to get the best team members. Stokes identifies what you could be doing wrong and how to fix it. 

In part two of our Best of 2021 series, the episode contains snippets from some of the top shows of the year.  First, Mike Anderson, one of the most respected and knowledgeable figures in the industry, discusses what his top wishes for the industry are heading into 2022. Second, FenderBender columnist Kevin Rains discusses how to beat burnout, a timely topic considering many of the struggles of the last year.  Finally, Jason Hope, President of Business Development and Strategic Projects at the Boyd Group, discusses the Boyd Group's expansion strategy and what they look for in shops. 

This week's episode contains snippets of some of our best and most listened to interviews of the year.  The conversation begins with Dustin Caldwell, owner of Old Dominion Collision. Caldwell discusses the decision behind his business becoming a Tesla Approved Body Shop, as well as the investment and how Tesla's certification program differs from others. Then, longtime guest of the show DJ Mitchell joins to discuss how to select shops for acquisitions and how to bring them into the fold.  Finally, Travis Mann, damage analysis expert at db Orlando Collision Center, discusses how creating repair plans can improve cycle times and help your shop achieve better results.

Staff Writer Paul Hodowanic chats with FenderBender board member Louie Sharp about his battles with PTSD and childhood trauma as the two embark on a larger discussion about mental health among shop owners. Thought to be one of the most stressful last two years for business owners in modern history, the discussion yields plenty of strategies shop owners can use in their own lives to ensure their mental health is strong. 

Digital Multimedia Editor Noah Brown wraps up coverage of the inaugural ADAPT: Automotive Technology Summit with Chris Chesney, the conference's final speaker. Chesney has been in the industry for 50 years, and he left attendees at the conference with a message of optimism that aftermarket will still be a vital part of the automotive space for decades to come. For more from the ADAPT Podcast, check it out here.