Episodes
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Tuesday Sep 21, 2021
Tuesday Sep 21, 2021
Louie Sharp, owner of Sharp Auto Body and keynote speaker at the 2021 FenderBender Management Conference, speaks with Digital Multimedia Editor Noah Brown about the importance of leadership. Sharp breaks down the 6 C's of leadership and why every shop owner needs to look inward.
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Tuesday Sep 14, 2021
Tuesday Sep 14, 2021
Multimedia Editor Noah Brown chats with Darrell Amberson of LaMettry's Collision in Minnesota about his shop's high-tech focus and what owners looking to break into the tech scene need to do in order to succeed.
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Tuesday Sep 07, 2021
Tuesday Sep 07, 2021
Last week the 2021 FenderBender Award winner and runner-ups were announced. On today's podcast, Scott Fabel, the award winner, joins staff writer Paul Hodowanic to talk about his journey as a shop owner and what has made him successful. Also, if you haven't had an opportunity to read the full story on Scott, click here to do so. FenderBender has also published a blog post detailing the reasons Scott was selected.
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Tuesday Aug 31, 2021
Tuesday Aug 31, 2021
Megan Williams, co-founder and digital strategist for 3P Marketing Solutions, joins Digital Multimedia Editor Noah Brown to talk about active recruiting solutions and giving your shop a leg up in the hiring process.
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Tuesday Aug 24, 2021
Tuesday Aug 24, 2021
Brett Steele, director of auto services for Podium, talks with associate editor Megan Gosch about how the landscape for online reviews are changing and how both customers and business owners can keep up.
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Tuesday Aug 17, 2021
Tuesday Aug 17, 2021
Hiring and firing are actions all shop owners must maneuver but may struggle to master. Roxi Bahar Hewertson, a consultant, business expert and author of books like "Hire Right, Fire Right: A Leader’s Guide to Finding and Keeping Your Best People," spoke with NOLN associate editor Matt Hudson about how to set up employees for success through the hiring process, as well as how business owners and managers can be thorough and respectful when it's time to let somebody go. While the NOLN audience is focused on the quick lube industry, Hewertson's universal tips apply for business owners of all kinds.
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Tuesday Aug 10, 2021
Tuesday Aug 10, 2021
In a crossover episode with ADAPT Automotive, FenderBender's sister publication, Susanna Gotsch of CCC Intelligent Solutions discusses results from the CCC Crash Course, specifically as it relates to the consumer opinion on ADAS. Make sure to check out the ADAPT Podcast, if you don't already.
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Tuesday Aug 03, 2021
Tuesday Aug 03, 2021
Are you experiencing a dip in business? Waiting for the school year to ramp up again? There's no reason to worry; in fact, this time is actually an opportunity. FenderBender online columnist Megan Williams offers her perspective on how to take advantage of slow days in three easy, actionable ways that can also make a long-term impact on your shop.
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Tuesday Jul 27, 2021
Tuesday Jul 27, 2021
DJ Mitchell documents his experience of selling MITCHCO Collision Repair, a Florida MSO he founded with his father. Mitchell details the logistics of the sale and gives out tons of advice for shops who are going through, or considering, the sale of their business.
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Tuesday Jul 20, 2021
Tuesday Jul 20, 2021
With businesses opening back up and shops seeing strong performance through the first half of 2021, many operators are looking to make investments in their shops. Often, that might involve borrowing finances, and for this week's podcast, FenderBender is bringing in an expert on that subject. Josh Jones is the chief revenue officer at the small business lending firm Kapitus, and he joins editor Matt Hudson to talk about how operators can find the right loan and prepare to work with lenders.